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POLICE PERFORMANCE APPRAISALS: A COMPARATIVE PERSPECTIVE (hb)2012
Author: SERDAR KENAN GUL
ISBN: 9781439839461
Year: 2012
Publisher: TAYLOR & FRANCIS BOOK LTD.
Category: LAW / JUSTICE & LAW ENFORCEMENT
Edition: 1
Format: Hard Cover
Language: English
 ABOUT THE TITLE
Police performance appraisal is one of the most important components of law enforcement management—affecting the quality of the services a department delivers as well as the satisfaction of its employees. Therefore, it is crucial that the performance appraisal process is conducted in an effective and equitable manner. Police Performance Appraisals: A Comparative Perspective employs the comparative case study approach to evaluate systems in police departments in two diverse locales—Ankara, Turkey and Toledo, Ohio. The study seeks to determine whether there are any common trends or obvious similarities that transcend national and cultural boundaries. From this information, best practices can be identified to improve the system of any police organization.

The data from the survey raises a host of issues essential to police management. Are traditional or modern appraisal systems more preferable to police personnel? Are field and command officers’ perceptions of the performance evaluation instruments in their departments similar or do they differ from those of their subordinates? Asking these and other critical questions, the authors also examine the relationship between the officer’s perception of the appraisal system and his or her rank, taking into account level of education, gender, age, and years of service.

Employing both qualitative and quantitative methodologies, this study yields important findings and valuable insights for police organizations as to which characteristics an appraisal process should have for the best quality system. Lessons learned from this study should provide guidance to future efforts to design better appraisal systems and may also contribute to heightened focus on nationwide assessments of evaluation practices and standards for police organizations.

AUTHORS: Serdar Kenan Gul’s research interests include police management, performance appraisal, comparative criminal justice, and quantitative research methods. After working at different units of the Turkish National Police Organization as a ranking officer for almost 15 years, Dr. Gul is currently an associate professor and researcher at the Center for Security Management and a faculty member at the College of Security Sciences at Turkish National Police Academy.

Paul O’Connell has been a full-time member of the criminal justice faculty at Iona College in New Rochelle, New York, since 1994. He began his professional career in criminal justice in 1981, serving the New York City Police Department (NYPD) first as a police officer, and then as a police academy instructor, in-service trainer, and curriculum developer.
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 TABLE OF CONTENTS
Introduction
A New Era of Policing
The Need for Individual Performance Appraisal
Theoretical Background
Purpose of the Book
Organization of the Book
Appraising the Performance of Police Officers
Definition of the Performance Appraisal
History of the Performance Appraisal
Purpose of the Performance Appraisal
Performance Appraisal Methods
Personal Characteristics Based
Behaviorally Based
Goal Based
Various Sources of Appraisal
Supervisory Appraisal
Peer Appraisal
Self-Appraisal
Subordinate Appraisal
Multisource Appraisal
Frequency of the Performance Appraisal
Known Problems Associated With Employee Performance Appraisal
Halo Effect
Primacy and Recency Effects
Central Tendency
Designing and Using an Effective Police Performance Appraisal System
Elements of an Effective Performance Appraisal System
Evaluation of Supervisors and Officers Assigned to "Special" Units
The Postevaluation Meeting
Legal Issues Related to Performance Appraisal
Comparative Study of the Performance Appraisal Systems in Ankara and Toledo Police Departments
Turkish National Police (TNP) Organization
Performance Appraisal System in Ankara Police Department
Police Organization in the United States
Performance Appraisal System in Toledo Police Department
Comparison and Discussion
Police Attitudes Toward Performance Appraisal Systems: A Survey of Ankara and Toledo Police Departments
Methodology
Questionnaire
Data Collection
Null Hypotheses
Analysis
Factor Analysis
Regression Analysis
Dependent Variables
Perceived Objectivity of the Appraisal System
Perceived Effectiveness of the Appraisal System
Independent Variable
Control Variables
Findings
Demographic Characteristics of the Survey Respondents in Ankara PD
Demographic Characteristics of the Survey Respondents in Toledo PD
Reactions to the Objectivity (Fairness) of the Appraisal System
Reactions to the Effectiveness (Utility) of the Appraisal System
Respondents’ Attitudes on the Nature of Appraisal
Sources of the Appraisal
Frequency of the Appraisal
Basis of the Appraisal
Discussion and Conclusion
Recommendations for Future Research
References
Appendix A: Survey Instrument
Appendix B: Descriptive Statistics of the Variables
Appendix C: Correlation Matrix for All the Variables
Index
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