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ESSENTIAL TELEPHONING IN ENGLISH: TEACHER'S BOOK (pb)2002
Author: BARBARA GARSIDE
ISBN: 9780521783897
Year: 2002
Publisher: CAMBRIDGE UNIVERSITY PRESS
Category: TEACHING AID/ RESOURCE
Edition: 1
Format: Paperback
Language: English
 ABOUT THE TITLE
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

Barbara Garside and Tony Garside
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