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  SPECIFICATION
LANGUAGE OF EMOTIONAL INTELLIGENCE, THE (pb)2008
Author: JEANNE SEGAL
ISBN: 9780070140639
Year: 2008
Publisher: MCGRAW-HILL EDU (INDIA) PVT LTD.
Category: PSYCHOLOGY
Edition: 1
Format: Paperback
Language: English
 ABOUT THE TITLE
It's no secret that emotional intelligence plays a crucial role in your relationships. But how do you apply these specialized skills in everyday life? It's easy--with this practical, ready-to-use guide by a renowned expert in the field of emotional intelligence and communication. Using the latest research and true-to-life examples, Dr. Jeanne Segal's step-by-step program shows you how to incorporate the five basic tools of emotional intelligence to enhance your relationships in the workplace, at home, and in all areas of your life.
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 TABLE OF CONTENTS
INTRODUCTION - Emotionally Intelligent Communication Builds Emotionally Intelligent Relationships
1. Why The Attachment Bond Matters
2. How The Attachment Bond Creates Trust In Ourselves And Others
3. Why Stress Cripples Effective Communication
4. Tool #1: The Elastic- Stress Busting
5. Tool #2: The Glue - Emotional Communication
6. Raising Your Emotional Intelligence
7. Tool #3: The Pulley -Nonverbal Communication
8. Speaking Louder Without Words Than With Them
9. Tool #4: The Ladder - Playfulness And Humor
10. Joyful Practices To Strengthen Communication
11. Tool #5: The Velvet Hammer - Conflict Resolution
12. Strategies For Turning Mad Into Glad
Conclusion Preserving Positive Change In Your Life
Index
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