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  SPECIFICATION
MANAGING BUSINESS PROCESS FLOWS 2e(pb)2009
Author: ANUPINDI
ISBN: 9788131722268
Year: 2009
Publisher: PEARSON EDUCATION ASIA
Category: ORGANIZATIONAL / BUSINESS ADMINISTRATION
Edition: 2
Format: Paperback
Language: English
Pages: 354
 ABOUT THE TITLE
Intended for MBA oriented Operations Management courses. This long awaited revision uses a process flows approach to operations to show students how managers can design and control business processes to increase profitability and decrease costs for the organization. This long awaited revision uses a process flows approach to operations to show students how managers can design and control business processes to increase profitability and decrease costs for the organization.
Author:
Ravi Anupindi / Sunil Chopra / Eitan Zemel / Sudhakar Deshmukh and Jan A. Van Mieghem
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 TABLE OF CONTENTS
PART I: PROCESS MANAGEMENT AND STRATEGY.
1. Products, Processes, and Performance.
2. Operations Strategy and Management.
PART II: PROCESS FLOW MEASUREMENT.
3. Process Flow Measures.
4. Flow-Time Analysis.
5. Flow-Rate and Capacity Analysis.
6. Inventory Analysis.
PART III: PROCESS FLOW VARIABILITY.
7. Managing Flow Variability: Safety Inventory.
8. Managing Flow Variability: Safety Capacity.
9. Managing Flow Variability: Process Control and Capability.
PART IV: PROCESS INTEGRATION.
10. Lean operations: Process Synchronization and Improvement.
APPENDICES.
1. MBPF Checklist.
2. Background Material in Probability and Statistics.
3. IGrafx FlowCharter Quick Reference Guide.
4. IGrafx Process Simulation Quick Reference Guide.
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