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  SPECIFICATION
SUPERVISION (KEY LINK TO PRODUCTIVITY) 8e(pb)2004
Author: RUE
ISBN: 0071239774
Year: 2004
Publisher: MCGRAW-HILL EDUCATION ASIA
Category: ORGANIZATIONAL / BUSINESS ADMINISTRATION
Edition: 8
Format: Paperback
Language: English
Pages: 414
 ABOUT THE TITLE
THIS BOOK PROVIDES A FOUNDATION NECESSARY TO EMBARK ON THE PRACTICE OF SUPERVISION.THE TOPICS COVERED SPAN ALL SUPERVISORY JOBS.SPECIFIC TOPICS INCLUDE THE SUPERVISOR'S JOB,DECISION MAKING,COMMUNICATION,ETHICS & ORGANIZATIONAL POLITICS,& MANAGING TIME.
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 TABLE OF CONTENTS
Section I. Foundations of Supervision
CHAPTER 1. The Supervisor?s Job
CHAPTER 2. Making Sound and Creative Decisions
CHAPTER 3. Developing Communication Skills
CHAPTER 4. Ethics and Organization Politics
CHAPTER 5. Managing Your Time
Section II. Planning and Organizing Skills
CHAPTER 6. Supervisory Planning
CHAPTER 7. Organizing and Delegating
CHAPTER 8. Understanding Work Teams
CHAPTER 9. Productivity and Methods Improvement
Part III. Staffing Skills
CHAPTER 10. Staffing and Training Skills
CHAPTER 11. Appraising and Awarding Performance
CHAPTER 12. Understanding Equal Employment Opportunity
CHAPTER 13. Understanding Unions
Part IV. Leadership Skills
CHAPTER 14. Motivating Today's Employees
CHAPTER 15. Leading Employees
CHAPTER 16. Handling Conflict and Stress
CHAPTER 17. Coping with Change
CHAPTER 18. Counseling and Supporting Employees
Part V. Controlling Skills
CHAPTER 19. Supervisory Control and Quality
CHAPTER 20. Improving Productivity through Cost and Inventory Control
CHAPTER 21. Safety and Accident Prevention
CHAPTER 22. Employee Relations
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