Return and Exchange Policy

Paramount Books does not have a general return or exchange policy. However, refunds or exchanges may be offered if:

  • The delivered product is defective.
  • The wrong product is received.

  • Refund/Exchange Conditions

    • Requests must be submitted within 24 hours of delivery with supporting images.
    • Verified cases will receive an online credit voucher (excluding shipping costs) valid for 90 days.
    • Cash refunds are not offered.

  • Requirements

    • Items must be unused, in original packaging, with the price tag and invoice/receipt included.
    • Exchanges or refunds will be processed after verification.

  • Terms

    • Prepaid packages cannot be opened before payment.
    • Orders can be canceled before processing by contacting customer service.
    • Complaints after 24 hours of delivery will not be accepted.
    • Do not accept packages that are open or damaged.
    • Orders may be canceled due to stock unavailability, pricing errors, or declined payments.

  • Customer Support

    For assistance, contact us within 24 hours: